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Legal

Privacy Policy

This Privacy Policy explains how Naturalradiant collects, uses, stores, and protects personal data when you visit our website or use our services.

Last updated:

1. Data Controller

The data controller responsible for your personal information is:

Naturalradiant
4 Fulton St, New York, NY 10038, USA
Phone: +1 646-964-4238
Email: service@naturalradiant.world

2. Scope of This Policy

This policy applies to personal data collected through the website at naturalradiant.world, including contact form submissions, cookie usage, and interactions with our consulting and educational services. It is designed to comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) where applicable, and other relevant international privacy laws.

3. Categories of Personal Data We Collect

We may collect the following categories of personal data:

  • Identity and contact data: name, email address, phone number, and mailing address when you submit our contact form or purchase services.
  • Communication data: messages, inquiries, and correspondence you send to us.
  • Technical data: IP address, browser type, device information, operating system, and referring URLs collected through cookies and server logs.
  • Usage data: pages visited, time spent on pages, and interaction patterns when analytics cookies are enabled with your consent.
  • Transaction data: details related to purchases of educational products, programs, or consulting sessions.

4. Purpose and Legal Basis for Processing

We process personal data for the following purposes and legal bases:

  • Responding to inquiries (contract performance or legitimate interest): to reply to contact form submissions and service requests.
  • Delivering services (contract performance): to provide consulting sessions, personalized plans, educational products, and programs you purchase.
  • Website operation (legitimate interest): to maintain site security, prevent fraud, and ensure proper functionality.
  • Analytics and improvement (consent): to understand how visitors use our educational content and improve the website, only when you accept analytics cookies.
  • Legal compliance (legal obligation): to fulfill tax, accounting, and regulatory requirements.

5. Data Retention Period

We retain personal data only as long as necessary for the purposes described above:

  • Contact form submissions: up to 24 months from the date of last communication, unless a longer period is required for ongoing service delivery.
  • Customer and transaction records: up to 7 years for accounting and legal compliance purposes.
  • Cookie consent records: up to 12 months.
  • Server logs and security data: up to 90 days.
  • Analytics data: up to 26 months when consent is given.

After the retention period expires, data is securely deleted or anonymized.

6. Data Sharing and Recipients

We do not sell your personal data. We may share data with:

  • Hosting and infrastructure providers who process data on our behalf under data processing agreements.
  • Email and communication service providers for responding to your inquiries.
  • Payment processors for handling transactions related to our educational products and services.
  • Analytics providers, only when you have consented to analytics cookies.
  • Legal or regulatory authorities when required by applicable law.

All third-party processors are bound by contractual obligations to protect your data and process it only according to our instructions.

7. International Data Transfers

Your data may be processed in the United States and other countries where our service providers operate. When transferring data outside the European Economic Area, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

8. Security Measures

We implement technical and organizational measures to protect your personal data, including:

  • HTTPS encryption for all data transmitted through our website.
  • Access controls limiting data access to authorized personnel only.
  • Regular review of security practices and vendor compliance.
  • Secure storage of consent preferences and contact records.

While we take reasonable precautions, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and protect your own devices.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right of access: request a copy of the personal data we hold about you.
  • Right to rectification: request correction of inaccurate or incomplete data.
  • Right to erasure: request deletion of your data where there is no compelling reason for continued processing.
  • Right to restrict processing: request limitation of how we use your data in certain circumstances.
  • Right to data portability: receive your data in a structured, commonly used format.
  • Right to object: object to processing based on legitimate interests or for direct marketing.
  • Right to withdraw consent: withdraw consent at any time where processing is based on consent, without affecting prior lawful processing.

To exercise any of these rights, contact us at service@naturalradiant.world. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

10. Cookies

We use cookies and similar technologies as described in our Cookie Policy. You can manage your preferences through our cookie consent banner or browser settings.

11. Health Information

We do not intentionally collect sensitive health data such as medical diagnoses, treatment history, or clinical test results. If you voluntarily include health-related information in a contact form message, we will use it solely to respond to your inquiry and retain it according to our data retention policy. We do not use personal data to make medical assessments or health predictions.

12. Children

Our website and services are intended for adults aged 18 and over. We do not knowingly collect personal data from children. If you believe we have collected data from a minor, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of the website after changes constitutes acceptance of the updated policy.

14. Contact

For privacy-related questions or to exercise your rights, contact:

Naturalradiant
4 Fulton St, New York, NY 10038, USA
Email: service@naturalradiant.world
Phone: +1 646-964-4238